Wednesday, April 24, 2024

Norwegian Cruise Line Reviews Read Customer Service Reviews of www ncl.com

reviews of norwegian cruise line

About a day after filling everything out, you can go in and download the eDocs, which serve as your boarding pass. You’ll need either a printed or mobile copy to show at the embarkation point. All cabins on Norwegian Encore are outfitted with a combination of North American-style 110-volt outlets and European-style 220-volt outlets. In my cabin, there were three of the former and one of the latter located at the vanity. Reading lamps on either side of the bed each had one USB port.

About Norwegian Cruise Line sailings

The two main dining rooms, Hudson’s and The Commodore Room, are the free options. They had the same menu, which changed nightly, and the food was good. The menu was a combination of starters, mains and desserts, and you could order whatever you wanted. Norwegian touts its Freestyle Dining as a way to have freedom and flexibility about where and when you eat. There are no set dining times, and while that sounds great, you can’t just walk up and go wherever you want.

What is the best Norwegian cruise ship?

Audience interaction includes bringing some attendees up on stage for drinks, as well as singing and dancing in the aisles. It's free, but you'll need to make reservations if you don't want to miss out. My two experiences with Norwegian Cruise Line have been very positive; however, the two itineraries I’ve sailed on are more unique compared to a standard sailing with the cruise line. Pride of America is the only US-flagged cruise ship and it’s the only vessel the operates inner-island itineraries. There was no set sail party on the first night and there was no main headliner show either. During our first night at dinner, we overheard the lady next to us saying she couldn’t wait to get off the ship and get back home.

What I loved about Norwegian Encore

Most crew members usually had a smile on their face and were willing to help. It had tons of outdoor spaces, but not many large spaces for people to gather. People were already lined up to board the Prima for the next cruise. The Prima was scheduled to dock in Barcelona at 5 a.m., and disembarkation was set to begin as soon as local authorities cleared the ship. For two tours in Granada and Seville, Spain, I joined a small group using a private tour company.

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Cruising in Northern Europe offers a fantastic variety of excursions and experiences, from historical city tours to adrenaline-filled outdoor adventures. British line P&O Cruises operates its relatively new megaship Iona in the fjords region for much of that period, with regular departures from Southampton on a popular 7-day itinerary. Following the recent rise in popularity of the region as a cruising destination, the fjords season has extended, with trips available as early as April and as late as September. Whether you prefer the action-packed ships of Royal Caribbean or MSC, or the smaller ships that can sail along narrower fjords, there will be a Norwegian fjords itinerary for you.

On this trip, I did one ship-sponsored shore excursion to Normandy and the D-Day beaches, which was on the first day. My Latitudes status gave me a 10% discount on the tour itself, and the Free at Sea perk gave me $50 in onboard credit after completing the excursion. The ship had a small shore excursion desk where the staff mostly sold ship-sponsored excursions and offered limited information about the ports themselves.

While no cruise line is completely immune from problems, there are several that have never experienced a major incident and that invest heavily in safety training and technology. We wouldn't say Norwegian is unsafe, per se, but it's one area where some of its rivals outpace its track record. Earn 20,000 WorldPoints, which is good for a $200 onboard credit or discount toward a future cruise, if you spend $1,000 or more in the first 90 days the account is open. NCL spans the globe with sailings to every continent (even Antarctica) on a wide range of ships.

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My father quickly learned logging off was not the same as just turning off the Wi-Fi on his device after a bunch of his allotted minutes went away fairly quickly when he wasn’t doing anything. The Norwegian app is available to download on mobile devices and is the place to keep track of things like dining times, activities and expenses. To use it on board, you don't have to pay for Wi-Fi, but you do have to be on the ship’s Wi-Fi network. There are two main sets of elevators on the ship, one midship and another forward. A third set is available only to guests who are staying in The Haven, an exclusive area with a private concierge, butler, restaurant, bar, lounge, pool and other perks. My family chose this ship and cruise line because of a great itinerary.

On both of my Norwegian cruises, entertainment was overshadowed by the destinations we visited.

Norwegian has some vessels, such as Norwegian Encore, that are loaded with family-friendly attractions such as waterparks and go-kart tracks that are perfect for families with teens and tweens. To me, Norwegian Encore is an even better choice than Norwegian Prima for families with school-age kids. It goes against our guidelines to offer incentives for reviews. We use dedicated people and clever technology to safeguard our platform. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Suggested companies are based on people’s browsing tendencies.

reviews of norwegian cruise line

No, but you can pay for a Wi-Fi package, which starts at $29.99 per day per device. The height of summer can be marred by heavy rainfall, while it’s possible to get sunburnt in the snow-covered conditions of February and March. The region’s love of the outdoors lifestyle means active experiences are easy to find, both through cruise line excursions and independent operators. For those interested in Viking history, look out for smaller ship itineraries featuring Visby on the wonderful island of Gotland.

First issue was seeing itinerary change for the June cruise, still kept hoping, but got email yesterday of change-now only 2 stops in Greenland,(not Nuuk). What is really suspect is that it seems they don’t announce these changes until right after date of final payment and no real reason given. I suspect they had no intention of making these stops and it’s a bait and switch.

Both fees are per order, so you'll pay $7.95 (or $4.95) whether you order one item or several. Los Lobos was my least favorite of the extra-fee venues I tried. I was extra sad because Mexican food is one of my favorite cuisines. I thoroughly enjoyed the fresh guacamole, which our waiter prepared tableside, but the tortilla chips were too salty. The fish tacos I ordered for my main course were unappetizingly wet and soggy, which caused the soft shells to completely disintegrate, necessitating the use of a fork. The service was also hit-or-miss, with our waiter often disappearing for long stretches.

Spending on the Norwegian Cruise Line® World Mastercard® won’t earn you Latitude Rewards points (the only way to do that is by sailing with NCL), but it will earn you WorldPoints. This currency can be redeemed for onboard credits on future sailings, Norwegian Cruise Line shore excursions and other travel experiences. The card has no annual fee and no foreign transaction fees, making it ideal for world travelers. Norwegian Encore levies automatic surcharges of $20 to $25 per person, per day, to final bills, depending on your cabin category.

My shore excursion ticket was in my room when I first got into my cabin, and it told me when to meet in the theater. At the specified time, someone called the number of the tour, and I went to the front of the theater to get a sticker with a group number on it and got off the ship. For me, European or other destination cruises are different from Caribbean cruises in that I spend most of my time off the ship.

At this time, most cruise ships being built were nowhere near the giant mega ships that cruise lines are building today. In addition, Norwegian Cruise Line is the only mainstream cruise line to have round-trip sailings from Hawaii. Back in 2012, I sailed on Pride of America with my family when I was in high school exploring the Hawaiian Islands. This was my first and only experience with the cruise line, but it left a lasting, positive impression. Norwegian Cruise Line is one of the most popular mainstream cruise lines in the industry.

When we arrived, there wasn’t much of a line, and what was there moved quickly. We handed off our checked luggage to the porters, who put it in a giant pile to eventually go on the ship. Our cruise was leaving from Southampton, England, a short ride from London, where we had spent a few days. I always arrive at least one or two days before a cruise leaves to give myself some cushion in case a flight is delayed or there is another travel issue. So, if you’re not much of a drinker, you might want to consider declining the free open bar and just ordering and paying for drinks as you want them. That drops that charge for gratuities off your total cruise cost.

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